Shipping & Delivery
Great news: We are shipping across the world!
United Kingdom (in English)
www.zoevacosmetics.co.uk
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Shipping costs: |
Delivery conditions
Orders are normally processed within 1-2 business days after placing your order. Once your order has been dispatched, you will receive an email notification containing a link that will allow you to track your parcel.
For deliveries to destinations outside of the United Kingdom, please visit:
Germany, Austria, Switzerland www.zoevacosmetics.de
EU www.zoevacosmetics.eu
Rest of World www.zoevacosmetics.com
Returns
If you would like to return a part of your order please be aware that return shipping costs have to be paid by the customer. For more information on returns instructions, please visit our FAQs.
Related articles
Does ZOEVA offer express shipping or other shipping options?
Where can I find information about my shipment?
I have not received a shipping confirmation.
The delivery of my parcel has failed.
My parcel has been delivered, but I have not received anything yet.
My parcel is being returned to the sender.
My parcel is overdue. What to do next?
Got more questions? Our Customer Care Team will be happy to help. Feel free to visit our contact page.
*The listed price is a shipping & handling lump sum. It is a gross price (= incl. VAT)
**The period of time for the delivery starts (in case using the payment method bank transfer) with the day of transmitting the transfer to the remitting bank, when using other payment methods with the day after the conclusion of contract and ends with the expiration of the last day of the period. In case the last day of the period of time in the destination area is a Saturday, a Sunday or a national holiday, the last day will be the next business day.
